Your All-In-One Package for a Stress-Free Move in Berlin

Helpling is Europe’s leading online marketplace for arranging self-employed cleaning staff and other household-related services. You can book a third-party providers with liability insurance in just a few clicks on the website or via the app. In addition, Helpling arranges other household-related services via partner companies, such as professional window cleaning, furniture assembly or gardening.

In addition to the removal assistance service and the provision of a van, our removal package also includes final cleaning and painting work as well as furniture assembly in the new home to make your move as easy as possible. Individual services can be selected individually after a free consultation and booked in an offer.

Yes, after your booking request has been accepted by your helper, you can get in touch via the Helpling platform. Use the chat function in the app or on the website to coordinate any special requests with your helper in advance. Here you can discuss the most important details about the service and your helper can prepare accordingly. Alternatively, you can also get in touch with the support team.

Yes, services can be customised according to your specific requirements.

Valid from 01.01.2023
Helpling maintains liability insurance with coverage of EUR 5,000,000, which also covers every service provider in the event of damage to the customer’s property. If a customer claims damage caused by the service provider’s activities, Helpling reports the damage to the liability insurance company. This covers damage from 500 euros.
For damage under 500 euros and for the first 500 euros of a larger damage, you can of course always contact the service provider directly in order to agree on appropriate compensation with them. You can find the contact details in the confirmation email you received before the appointment.