Independent service providers decide on their individual customer price. In the booking process, you will only be referred to service providers whose price matches your expectations.
Professional services (e.g., window cleaning) are always booked at a fixed price with full cost transparency.
Helpling Select: As soon as a cleaner accepts your order, you will be notified by SMS and email. You can now get in touch with your cleaner and clarify details for the first cleaning appointment.
Depending on your location and the timing of the requested booking, it may take a little longer to find a suitable cleaning staff for you. In this case, we will contact you directly to find a solution together.
Helpling Premium: You will receive an instant confirmation of your booking. Any management of your booking will be handled by our dedicated customer service team.
Note down all your wishes and priorities on a checklist. This will help your service provider to focus more specifically on your preferences.
For services from independent service providers, use the chat function in the app or on the website to discuss any special requests with your service provider in advance. For professional services, there is no specific preparation required; just make sure to be on-site at the agreed time for the service.
Your questions have not yet been answered?
Feel free to visit our support page or contact customer service via email email@example.com.