Find the Best English-Speaking Cleaners in Berlin

How Can I Find a Reliable Cleaner in Berlin?

Helpling offers a wide variety of cleaners that you can book based on your location. You can browse through the options available and find a cleaner within 60 seconds, which is incredibly convenient if you’re short on time. 

• All the cleaners have profiles you can check, so you can see their ratings, reviews, and even a bit about their experience before making a choice.

• You can easily find and book a cleaner via the Helpling app, whether you’re on your phone during your commute or sitting at home.

• It’s a quick and stress-free way to get reliable cleaning help in Berlin.

What Kind of Cleaning Services Can I Book in Berlin?

The cleaning services available include move-in/move-out cleaning, deep cleaning, window cleaning, and so much more. All you need to do is find the right cleaner and specify what you need in particular. 

If you want the cleaner to thoroughly clean your windows or tidy up your balcony, this can be arranged. You can even request more specific tasks like organizing your cupboards or tackling stubborn limescale in your bathroom. 

The beauty of Helpling is that you’re in control of what gets done, so the cleaning is tailored exactly to your needs and preferences every time.

How Much Does it Cost to Book a Cleaner in Berlin?

The prices on the Helpling platform for household help in Berlin are fully transparent. Every cleaner in Berlin can set their own hourly rate flexibly.

• Hourly rate: All household helpers on Helpling work independently and determine their own hourly price. In most cases, rates range between €16.90 and €20.40 per hour.

• Pricing during booking: During the booking process, you can define the price range you’d like to search within. For example, if you choose to view cleaners with rates between €18.20 and €20.40 per hour, any household helper within that range can accept your request.

Helpling distinguishes only between one-time and regular cleanings. By booking a regular cleaning (weekly or every two weeks), you can enjoy a consistently clean home — and more free time for yourself.

Are the Cleaners at Helpling Insured and Vetted?

Yes. All cleaners who register on the Helpling platform go through a vetting process. Their identities are verified, and they must meet specific quality and reliability standards before they can start offering their services. This ensures that every customer is connected with trustworthy and professional cleaners.

Are Helpling cleaners insured?

Absolutely. Every cleaner on Helpling is covered by liability insurance. This provides an extra layer of protection in the rare event of accidents or property damage during a cleaning appointment.

Why does vetting and insurance matter?

The combination of verification and insurance coverage means you can book with confidence. It’s part of Helpling’s commitment to:

• Quality assurance for customers

• Peace of mind when letting someone into your home

• A safe, smooth, and hassle-free cleaning experience from start to finish

What Happens if My Cleaner Cancels?

Will I be notified if my cleaner can’t make it?

Yes. If your cleaner is unable to attend a scheduled appointment, you’ll be notified immediately through the Helpling platform.

Life happens. Illness, emergencies, or unexpected events may occur. Helpling makes it easy to browse available cleaners in your area and book a replacement that fits your schedule.

How can I ensure the replacement is reliable?

• The platform allows you to view reviews and ratings for all available cleaners, so you can confidently choose a trusted professional.

• Helpling’s system is designed to keep disruptions to a minimum, ensuring your home stays clean and on schedule, even if your original cleaner cancels.

What If I’m Not Satisfied with the Cleaner?

If you’re not satisfied with your cleaner’s work, you can easily switch to another cleaner through your Helpling account. If the situation requires additional support, you can contact our customer service team. We’ll work with you to find a cleaner who’s a better fit as quickly as possible.

Helpling is a marketplace for household services, giving you access to a wide pool of cleaners with different skills and approaches. There’s always someone who matches your needs, and we make sure your experience is stress-free and reliable.