Find English-Speaking Cleaners in Heidelberg
Get the best cleaning service in just a few clicks!
- Compare ratings and prices
- Personal customer service
- Liability insurance up to 5 million euros
- No contract term, can be terminated at any time

Find your ideal cleaner with just a few clicks
1. Enter your postcode
Enter your postcode to find cleaners available in your area.
2. Choose your preferred date
Select the preferred date, time and frequency of your clean.
3. Send your booking request
Compare cleaner profiles and prices and select who will receive your request.
Your benefits with Helpling
Your Ideal
Cleaner
Compare prices and reviews of thousands of profiles and book the cleaner that suits you and your home best, in just a few clicks.
Liability
insurance
For your protection, all cleaners on the Helpling platform are covered by liability insurance up to €5 million. You can find more information in our T&Cs.
Helpling – The #1 Cleaning Platform
Helpling was named the best online cleaning service in 2021 by DtGV and scored highly in the categories of price, booking convenience & cleaning quality.
English Customer
Service
Our English speaking customer service team is there for you – Monday to Saturday from 08:00 to 17:00 by email or phone.
Find Your Perfect Cleaner in Heidelberg

Your home, your choice

Personal testimonials from customers
Compare personal testimonials and reviews from customers. These you can find in the profiles of cleaners.

“Zoe is very friendly. She arrived on time and cleaned our chaotic apartment thoroughly and efficiently.”
Marion N., Berlin

“Very pleasant and friendly person, has cleaned very well – we are very satisfied with her and can recommend Pricilla to everyone!”
Corinna G., Hamburg

“Great work, and the communication in English works well. Coming on a regular basis now.”
Lena K., München

“Great work, and the communication in English works well. Coming on a regular basis now.”
Lena K., München

“Very pleasant and friendly person, has cleaned very well – we are very satisfied with her and can recommend Pricilla to everyone!”
Corinna G., Hamburg

“Zoe is very friendly. She arrived on time and cleaned our chaotic apartment thoroughly and efficiently.”
Marion N., Berlin
How Can I Find a Reliable Cleaner in Heidelberg?
Helpling offers a wide variety of cleaners that you can book based on your location. You can browse through the options available and find a cleaner within 60 seconds, which is incredibly convenient if you’re short on time. All the cleaners have profiles you can check, so you can see their ratings, reviews, and even a bit about their experience before making a choice. You can easily find and book a cleaner via the Helpling app, whether you’re on your phone during your commute or sitting at home. It’s a quick and stress-free way to get reliable cleaning help in Heidelberg.
What Kind of Cleaning Services Can I Book?
The cleaning services available include move in/move out cleaning, deep cleaning, window cleaning, and so much more. All you need to do is find the right cleaner and specify what you need in particular. If you want the cleaner to thoroughly clean your windows or tidy up your balcony, this can be arranged. You can even request more specific tasks like organizing your cupboards or tackling stubborn limescale in your bathroom. The beauty of Helpling is that you’re in control of what gets done, so the cleaning is tailored exactly to your needs and preferences every time.
How Much Does a Cleaner Cost in Heidelberg?
The average price per hour for a cleaner is about 19.79 €/h. This price may vary depending on the cleaner’s experience and the type of cleaning you’re looking for. For example, a deep cleaning session might cost a bit more than regular maintenance cleaning, simply because it’s more time-intensive. You can always check the cleaner’s profile for their hourly rate before booking. Read here to learn more about the cost of booking a cleaner and find an option that fits both your needs and your budget.
Are the Cleaners at Helpling Insured and Vetted?
Yes, all the cleaners who use the Helpling platform are vetted, their identities are verified, and they are covered with liability insurance. This is done for quality assurance for Helpling customers and to give you peace of mind when letting someone into your home. The vetting process helps ensure that you’re booking trustworthy cleaners who take their work seriously. Plus, the insurance coverage means you’re protected in case of any accidents or damages, which is an extra layer of security. It’s all about making sure your experience is safe, smooth, and hassle-free from start to finish.
Can I Get the Same Cleaner Every Week?
Yes, you can book a recurring cleaning with the same cleaner. This could be weekly or bi-weekly, that’s totally up to you. Some Helpling customers find their ideal cleaner and just can’t let them go, so they decide to keep booking them for years. This is absolutely okay! There’s no need to change your cleaner if everything is working perfectly. In fact, having the same person come regularly can be great because they get to know your home, your preferences, and your routines, making the cleaning even more efficient and personalized over time.
What if I’m Not Satisfied with the Cleaner?
You can change your cleaner if you are not satisfied with their work. Additionally, you can give them feedback and leave a review to help them improve. If the situation is more serious, you can contact our customer service team, and we’ll help you find a better fit as quickly as possible. Remember, Helpling is a marketplace for household services, so you have access to a wide pool of cleaners with different skills and approaches. There’s always someone else who might suit your needs better, and we’re here to make sure you get the help you need without stress.
Can I Book a Cleaner for Just One Time?
Yes, you don’t have to commit to a recurring service (though it is the cheaper option). Many customers start with a one-time cleaning to try it out and see how it goes before deciding on a regular schedule. It’s a great option if you only need help before a party, after a move, or during a particularly busy week. You can still specify exactly what you want done, from a quick tidy-up to a more detailed deep clean. If you like the cleaner’s work, you can always rebook them for future appointments, either occasionally or on a set routine.
What Happens if My Cleaner Cancels?
If your cleaner is unable to make it, you’ll be notified right away, and you can easily book another cleaner through the platform. Life happens! Illness, emergencies, and unexpected events can occur, but Helpling makes sure you’re not left without help. You can browse available cleaners in your area and choose a replacement that fits your schedule. The platform also makes it easy to see reviews and ratings for your new cleaner, so you know you’re still getting a reliable professional. We aim to keep disruptions to a minimum so your home stays clean as planned.
Where in Heidelberg Can I Book a Helpling Cleaner?
Helpling’s services are available not only in Heidelberg itself but also in the surrounding areas. You can book a trusted, insured cleaner in Dossenheim, Oftersheim, Nußloch, Sandhausen, Walldorf, Sankt Leon-Rot, Leimen, Schriesheim, and Eppelheim. Whether you live near the Altstadt, in Neuenheim, Rohrbach, or closer to one of these neighboring towns, you’ll find reliable cleaners ready to help. Simply enter your postcode in the Helpling app or website to browse available professionals in your area and book the right one for your needs.
FAQs
Helpling connects customers with independent, professional cleaners for household cleaning services. Services include regular home cleaning, deep cleaning, and additional tasks such as ironing, window cleaning, and more, depending on the cleaner’s offerings.
Yes, customers are required to provide cleaning materials, including vacuum cleaners, mops, and detergents. If you need assistance with supplies, you may check with your cleaner in advance.
A standard household cleaning service typically includes dusting, vacuuming, mopping, bathroom and kitchen cleaning, and general tidying up. Additional services, such as oven or fridge cleaning, can be requested if the cleaner agrees.
The number of hours needed depends on the size and condition of your home, which we will guide you in the funnel based on the exact square meters of your place. As a general guideline:
- 1–2 hours: Small apartments (e.g., studios, 1-room flats)
- 2–3 hours: Medium-sized apartments (2–3 rooms)
- 4+ hours: Large homes or deep cleaning sessions
Helpling operates in multiple areas across Germany. We show you the cleaners that are available to work in your area. If you live outside Heidelberg, check your postcode to see if our services are available in your area.
You can reschedule or cancel your booking through the Helpling platform. You can cancel up to 48 hours before the appointment starts for free. Be sure to check the cancellation policy, as fees may apply if changes are made at short notice.