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How it works Pricing Help Register as a service provider

How it works

1. Enter your postcode
1. Postleitzahl eingeben

Enter your postcode to find cleaners available in your area

Postleitzahl eingeben, um Putzhilfen in Ihrer Nähe zu finden

2. Choose your preferred date
2. Wunschtermin wählen

Select the preferred date, time and frequency of your clean

Wählen Sie Ihren gewünschten Termin, Häufigkeit und Dauer der Reinigung

3. Send your booking request
3. Putzhilfen anfragen

Compare cleaner profiles and prices and select who will receive your request

Profile und Preise von Putzhilfen vergleichen und Buchungsanfrage stellen

More than

1M

cleans

Over

100,000

satisfied customers

Customer rating

4,7/5

stars

Live in over

200

cities

Reasons to book via Helpling

Liability Insured Cleaners

On Helpling.de, thousands of domestic cleaners are registered with a wide range of prices and reviews. All registered cleaners are self-employed, liability insured and ID checked. Simply scroll through different profiles to compare ratings and prices. With a few clicks, you will find the best match for you and your home.

English Customer Service

Our English speaking customer service team is always happy to help if you have any questions. You can reach out to them via email or phone. Customers with a recurring booking (weekly or bi-weekly) can reach our VIP customer service by phone from Monday to Saturday 9am to 5pm for all concerns. The number is available on your online profile. Our team is always happy to support you and offer all the information you need.

A Price to Suit Your Needs

Fair pricing is very important to us. All of the cleaners registered on our platform set their own hourly rates, and so you as a customer can choose your price range by selecting cleaners. During the booking process, you can compare profiles and prices and find cleaners in a price range that suits you best. We will only ever match you with cleaners that fit your desired price range.

Europe’s leading marketplace for cleaning services

Welcome to Helpling, Europe’s no. 1 online marketplace for finding domestic cleaners. Through Helping you can easily find liability insured cleaners for your home. Scroll through cleaner profiles to compare prices, ratings and cleaning experience and find the best match for you and your home.
by:
by: Sebastian
Cleaner

Zoe

5/5

Zoe is very friendly. She arrived on time and cleaned our chaotic apartment thoroughly and efficiently.

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by:
by: Anna
Cleaner

Gabriela

5/5

Gabriela was punctual, very friendly and open-minded. We were very satisfied with the cleaning. Looking forward to next time!

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by:
by: Fabian
Cleaner:

Brenda

5/5

We are very happy with Brenda. She is reliable, punctual, the communication is great and the cleaning quality is amazing. It couldn't be better!

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by:
by: Handan
Cleaner

Adriana

5/5

Adriana is a very friendly person and works efficiently and thoroughly! My mum has high expectations and she has satisfied her! Thank you, Adriana!

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by:
by: Andreas
Cleaner:

Azaufa Takunjuh

5/5

Great work, and the communication in English works well. Coming on a regular basis now.

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by:
by: Andreas
Cleaner

Priscila

5/5

Very pleasant and friendly person, has cleaned very well - we are very satisfied with her and can recommend Pricilla to everyone!

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Our service

In addition to matching households with domestic cleaners, Helpling also offers other matching services: Whether it's professional window cleaning or furniture assembly - Helpling is your #1 marketplace for all household related services.

FAQs

What is Helpling?

Helpling is the leading marketplace for cleaning services in the Germany. We are not a cleaning agency or cleaning company, we're an intermediary platform that helps match customers like you with self-employed cleaners. Through Helpling, you can book a cleaner in 60 seconds.

How does pricing work?

Fair pricing is very important to us. All of the cleaners registered on our platform set their own hourly rates, and so you as a customer can choose your price range by selecting cleaners. During the booking process, you can compare profiles and prices and find cleaners in a price range that suits you best. We will only ever match you with cleaners that fit your desired price range.

Do I need to do anything before my cleaner arrives?

Every customer is different and if it’s the cleaner’s first visit to your home, it’s good to give them some guidance. Ideally, jot down a list of cleaning priorities for your cleaner (you can do it per room, or for your entire home). This will help them to focus on the areas that are important to you. When your cleaner arrives, give them a tour and highlight your priorities and any fragile surfaces or items. Don’t forget to show the cleaner where to find your cleaning products and if you have any preferences or surfaces that need special care, make sure to let your cleaner know.

Do I need to be home for the cleaning?

We strongly recommend that you are home for the first clean of your booking to show your cleaner around. Some customers choose to give a spare key to their cleaner, but this decision is based on individual preferences. Please remember that Helpling takes no part in the key-handling process.

Do I have to provide cleaning supplies?

Please have all the important cleaning supplies at hand: Vacuum cleaner, mop with a bucket, all-purpose cleaner, glass cleaner, lime scale and calcium deposit remover, toilet cleaner, various cloths/sponges.

What if I don't like my cleaner?

We do our best to help you find the right cleaner for your home. However, if for any reason you would like to change your cleaner, you can easily do so in your account and send a new request for another cleaner. It is important to let us know why you would like a replacement so we can then find you the perfect match.

Are the cleaners insured in case of damages?

Yes, in the unlikely event of damage, you don't have to worry. All cleaners are covered by a liability insurance which covers all damages above €350. For damages below €350 or the first €350 of any larger damage, you can of course always directly reach out to the cleaner involved and align with him or her on the compensation that you may expect from them. You can find the cleaner's contact details in the confirmation email that you received prior to the cleaning. You can find more information on this topic here.

Find your trusted cleaner now