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The Helpling App
With the help of our app you can find and book cleaners in your area and manage your bookings clearly. Payment is also conveniently made via the app. Forget cash, annoying phone calls or appointment problems. Simply open the app, select the date and time and we will find the right cleaning help for you!
Your benefits with Helpling
Your home, your choice
Find the right cleaning service for you with Helpling. Book an employed housekeeper with Premium and enjoy many additional services such as laundry, ironing and window cleaning. With Select, you have the option to choose your ideal cleaner yourself based on ratings, prices and testimonials from other customers.
Personal testimonials from customers
Compare personal testimonials and reviews from customers. These you can find in the profiles of cleaners.
“Zoe is very friendly. She arrived on time and cleaned our chaotic apartment thoroughly and efficiently.”
“Very pleasant and friendly person, has cleaned very well – we are very satisfied with her and can recommend Pricilla to everyone!”
“Great work, and the communication in English works well. Coming on a regular basis now.”
The self-employed service providers are advised to follow health and safety guidelines like wearing a respiratory face mask and gloves during cleaning appointments as well as keeping a safe distance. Further, cleaners indicate on their profile that they comply with the 2G or 3G regulation. They were also encouraged to cancel cleaning appointments early on in case of any symptoms or discomfort.
For more information, please visit our COVID-19 info page. If you have any questions or concerns, feel free to contact customer support.
Yes, in the unlikely event of damage, you don’t have to worry. All cleaners are covered by a liability insurance which covers all damages above €500. For damages below €500 or the first €500 of any larger damage, you can of course always directly reach out to the cleaner involved and align with him or her on the compensation that you may expect from them. You can find the cleaner’s contact details in the confirmation email that you received prior to the cleaning. You can find more information on this topic here.
Book a cleaner in the following cities
- Bergisch Gladbach
- Frankfurt Oder
- Halle Saale
- Menden Sauerland